Pullman System: Control What You Can Control

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Without identifying and controlling variables, we would not be able to progress as coffee makers. This is where the Pullman System comes in, as we identified the need to take control and support the mission of our existence.

There are many variables needing consideration in the coffees journey from farm to cup. It is our responsibility to ensure the tools used during preparation are not contributing factors. As we know, the most menial inconsistencies can be the difference between a good and great espresso.   

The Pullman System effectively covers; 


Covering many of the variables between the grinder and the machine


Since 2002, we have been making espresso tools to control these variables over a wide-variety of equipment, other tools and baristas.

However, as the industry progresses and we learn more about coffee, the importance of accuracy and hence the need for consistency becomes even higher.

The only way to ensure complete control between the grinder and the machine, was to make an entire system, with the guarantee each tool is matched together.



Why the Pullman System?

 We are the only manufacture in the World to make this range of tools. Why? Because it is our mission to deliver the highest quality tools to help achieve accuracy.  We have complete control, and therefore can guarantee each set to work the same each and every time.

With this quality assured, whether you are a Café Owner, Roastery, Barista, Home Coffee Maker, you can be certain you are able to control the inflicting variables between the grinder, the machine and the barista.

With all the care and development gone into the coffee all the way up until your capable hands, why waste potential during preparation?


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"Being roasters of specialty coffee we understand the importance of doing justice to the raw product. We interact directly with coffee farmers who have poured their time, energy, limited funds and love into each of their crops - add a bit of good fortune and the green coffees produced are packed with truly wonderful potential. With this in the forefront of our mind we utilize the most powerful tools we can access as roasters to ensure we do our best to bring out the best in the coffees we roast. But everybody’s hard work can all be undone in the last few seconds of a coffee’s long and difficult journey - the extraction. It only makes sense to harness to best tools available to help baristas achieve the most even extraction possible, consistently - to help them represent that coffee to the best of their ability. The slogan sums it up perfectly: Control what you can control. We don’t rely on anybody other than Pullman and their well thought-out and thoroughly tested products to help us achieve that.

We recommend the Pullman System (Big Step + Tamp Sure combo, Chisel and baskets) to all our wholesale partners. Not only does it improve extraction quality and consistency, but it also improves workflow and alleviate barista cognitive load - baristas are less stressed and are better able to enjoy their work and engage more fully not just with the coffee but with the customer and their experience. Wins all round!"

Adam Marley, Monastery Coffee 


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  • Argo Espresso on The Parade, Norwood




 ORDER NOW WITH A 10% DISCOUNT when you purchase 3 products together


Please note, this code will only be redeemed when purchasing a Filtation Series Basket, BigStep Base and Chisel Re-distribution tool together. 


A Pullman Proposal


We know coffee brings people together, but this newly-engaged couple from Lillydale, Victoria, have shown us a whole new level.

When Corey Williams, of Mr. Ristretto contacted us to help him achieve the perfect proposal, we were honoured to be a part of the big day! Here's a little more about the story.

Tell us a little about yourself and your fiancé? How are you involved in coffee?
We met when we were 10 (or so) years old at a skating rink. I like to think I charmed her with my rad skating skills right away. Took her another 9 years to decide to go on a date with me though……..
We’ve both been involved (individually) in the coffee/hospitality industry for over 10 years. But, we both quit our jobs in 2015 to focus on building our own little venue together. We opened Mr Ristretto in early 2016 and have developed very quickly into a highly regarded destination for quality specialty coffee in the Yarra Valley.

How did the proposal happen? Talk us through the moment?
I had to tell a million little lies to hide what I was planning. She signed for the Tamper package at the shop. So I had to start making excuses as to why she couldn’t have it right away.
I thought of a million ways that I could ask the big question. But ultimately, I went down the traditional path and picked a nice dinner restaurant to blurt it out.

Why did you choose a Pullman Tamper?
I like to try and do things a little differently. I hadn’t ever heard about anybody doing anything quite like this. We spend most of our days hovering around a coffee machine, so it seemed fitting.
Words are words. But a quality Pullman Tamper, will last forever. Will be a great piece to hold onto to show the kids when they’re old enough. :)

What was her response?
Yes (thankfully)! I definitely would have made her pay for dinner if she said no…………

Is she going to use the tamper?
Initially she said it was far too pretty to be used…… But also said it was far too pretty not to show off to the world. So it sits next to my Pullman at the café (we’re starting a collection). I’m not allowed to use hers though. She says I’ll just “make it dirty”.

Check out Corey's and his new Fiance's cafe Mr. Ristretto , you'll be sure to find some serious love and passion behind their espresso shots!


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Matching Tampers to Baskets

Tamper Bases Baskets


Learn how by learning...

1. the difference between Matched and Un-matched
2. the importance of surface area coverage in the basket for tamping
3. what size your portafilter is
4. what kind of Pullman Tamper you are able to use

COverage surface area


Tamper Base Size Guide.pdf

- this is list of “Generic” recommended tamper base sizes per machine. (un-matched)

- Use the colour key, to determine which tamper you can choose from, and if you are eligible for BigStep + Filtration
- *please note - “various models” refers to only some models within that brand. This applies to both tamper size and if our baskets will fit. If your model is not listed, please email  

Still unsure which tamper you need for your machine?

- If you have an industry standard porta-filter (58.00mm) - you have the option of Generic (1), Matched (2) or BigStep/Filtration Series Matched (3) if your machine is in blue on this chart. It is up to you which results you would like.
- If your porta-filter is smaller than industry standard size - you are eligible for the Generic (1) or Matched (2) option.
- If you would like to have your base Matched (2), please send in your current basket to ensure best fit.

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learn more...

Got questions? Email us


The list above is subject to change, please email us if you have any updates to add.